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Schedule & Agenda

Welcome to the schedule of events of MRMC. Check out the logistics page to learn more about hotels, public transportation, parking, and tourists  attractions. 

Presented by:

Leveraging Data to Enable Proactive Detection A Sharing Economy Case Study with Wonolo REC
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AGENDA

2025 Past Agenda

Focused on risk management, trust & safety, compliance & regulatory and legal strategy for marketplaces and digital platforms.

Schedule of Events (May 12 -14 2025)

 

Monday, May 12th
1:30 PM - 5:00 PM: Bootcamp (marketplace only)
5:00 PM - 7:00 PM: Welcome Reception and Bulletproof Your Marketplace Book Launch Party at Convene!

 

Tuesday, May 13th

8:00 AM - 9:00 AM: Check-in and Registration
9:00 AM - 10:00 AM: Keynote
10:00 AM - 5:00 PM: Sessions
5:00 PM - 7:00 PM: Networking Reception at Convene
7:00 PM - 9:00 PM: Dine & Network Program

 

Wednesday, May 14th
8:00 AM - 9:00 AM: Check-in and Registration
9:00 AM - 4:00 PM: Sessions

Checkr Trust Room

The KYC Trap: How Legacy Verification Fuels AI-Powered Fraud

May 13, 2025

- Shivendra Kishor, Sr. Director, Fraud, Abuse, Identity & Reconciliation, Instacart
- Ranjan Reddy, Founder & CEO, Bureau
- Holly Sandberg, Director, Trust & Safety, Reverb
- Gagan Sekhon, Director of Product Manager, Upgrade

From:

9:50 AM

To:

10:30 AM

KYC isn’t just failing—it’s enabling long-term fraud. Fraudsters exploit static identity checks to create, recycle, and resell accounts, sustaining large-scale fraud rings.AI-powered fake documents, stolen and recycled credentials, and device manipulation keep fraudulent accounts active and undetected. This session uncovers how fraudsters turn outdated KYC into an asset and how platforms can leverage AI-powered fraud intelligence to track, disrupt, and prevent account recycling. Key Takeaways: (1) How fraud rings use AI to recycle, resell, and re-use fraudulent accounts; (2) Why static KYC models create blind spots that enable long-term fraud; and (3) AI-driven solutions for detecting account recycling and shutting down fraud loops.

Seyfarth Room

Mitigate Your Risk by Understanding Effective Legal Background Checks and Other Screening Tools

May 13, 2025

- Pamela Devata, Partner, Seyfarth Shaw LLP
- Sidra Khan, Manager, Compliance & Risk, Taskrabbit

From:

9:50 AM

To:

10:30 AM

Not all background checks are created equally. This session will focus on types of checks available for risk mitigation: what they are and are not, what laws to be aware of that specifically apply to Marketplaces, and other types of services/searches like Identity verification and how those may also be regulated.

LegitScript Room

How to Stay Ahead of Global Regulations and Trends: Using Deep Intelligence to Shape Policy and Mitigate Risk

May 13, 2025

- Ted James, Associate Counsel, LegitScript
- Luca Jarone, Marketplace Solutions Consultant, LegitScript
- Nuri Nusrat, Regional High Harm Policy US/CA, TikTok

From:

9:50 AM

To:

10:30 AM

Marketplaces and other online platforms must constantly revisit and stress test their policies to ensure they are properly mitigating risk while providing sufficient room for growth. But what happens when a new regulation or trend upends those policies? In this panel discussion with industry leaders, we talk about how to use targeted intelligence to shape your decisions and manage your risk, including: developing a regulatory framework for high-risk products that includes enforcement awareness; understanding the way in which data, monitoring, and policy inform and refine each other; and tackling evasion tactics for repeat offenders and networks.

Incognia Room

Trust, Safety, and Fraud Prevention: The Three Musketeers of a Secure Marketplace

May 13, 2025

- Noam Livnat, Group Manager, Payments Risk Product Management, Google
- Tejas Morabia, Head of Engineering - Buyer Risk, eBay
- Catherine Porter, CBO, Prove

From:

10:45 AM

To:

11:15 AM

In an era dominated by AI and rapid technological advancements, online marketplaces are dealing with increasing waves of impersonators, fraudsters, bots, scams, and inappropriate content. These elements not only create significant challenges for online marketplaces, but also erode trust in online interactions and weaken consumer confidence in established brands.

Checkr Trust Room

Winning with AI: How Marketplaces Can Leverage Tech to Accelerate Growth

May 13, 2025

- Fernando Castellanos, CRO, EverC
- Quincy Faison, CEO, Bonanza

From:

10:45 AM

To:

11:15 AM

How does a small-to-midsize marketplace gain competitive advantage in a world dominated by huge players? By leveraging technology. Bonanza’s goal is to build personalized experiences and genuine partnerships with sellers, offering them a platform with a full complement of streamlined, cost-effective services including marketplace, operations, payments, and more. By pinpointing problem products with technology-driven solutions, Bonanza is able to automate risk management, which enables the platform to grow without sacrificing trust and safety. This session highlights the importance of strategic technology integration in maintaining compliance, protecting ecommerce brands and consumers, and enabling scalability. Join us to learn more about how AI-driven technology is fueling growth for marketplaces of all sizes.
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